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Return to course: Developing & Utilizing Family Surveys
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Course Overview
Lesson 8 Quiz
A director shares the full list of open-ended comments with all staff "for transparency." What is the problem?
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There is no problem; transparency is always best
Raw comments can identify families and read as ratings of individual teachers; share themes instead
Staff should never see any survey results
Comments should only be shared with the lead teachers
About how soon after a survey closes should results be shared with families?
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Within about a month
At the end of the program year
Only if the results are positive
Just before the next survey
A teacher asks whether her classroom's survey results will affect her annual review. What is the correct answer?
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Yes, if the results are negative
Yes, as one part of the review
No. Survey results are not used in performance evaluations
Only if families mention her by name
Families asked for extended evening hours, and the program can't afford them this year. What should the results message do?
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Leave the request out so families aren't disappointed
Acknowledge the request, explain briefly why it isn't changing now, and note if it will be revisited
Promise to add extended hours next year
Ask families to stop requesting it
Which of these is a lighter feedback point a program can use between annual surveys?
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A second full survey each month
Exit conversations with withdrawing families
Classroom competitions for survey responses
Posting individual comments on a bulletin board