Course Description
Families are a program’s most direct source of information about how the program is working. This course shows program leaders how to design a family survey that produces useful, trustworthy results, and how to turn those results into clear action steps. You will plan a survey, write questions that lead to action, decide when and how to run it, interpret results from a sample Maryland center, and close the loop with families and staff. Along the way, you will see how survey work connects to Maryland EXCELS and to family retention.
Learning Objectives
By the end of this course, you will be able to:
- Understand how to use family voice to build a stronger program.
- Create survey questions that produce actionable data and avoid common problems with survey data.
- Interpret survey data accurately.
- Plan improvements and changes based on survey results.