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Build an ongoing feedback plan

A written plan keeps the survey consistent from year to year, even when leadership changes. It should include:

  • Survey months and window length
  • The core questions that stay the same every time
  • Your minimum reporting threshold
  • Who sees raw responses, and where they are stored
  • When and how results are shared with families and staff
  • Lighter feedback points between surveys, such as exit conversations, new-family check-ins, and a standing question at family conferences