Lesson 4 Quiz

A director wants to run the annual survey the week after announcing a tuition increase. What is the risk? *

Families will be too busy to respond

Results will reflect reaction to the increase more than families' overall experience

The survey will be too long

There is no risk

A raffle entry asks for the family's name as the last question of the anonymous survey. What is the best fix? *

Keep it; families can skip it

Collect raffle entries on a separate form that is not linked to responses

Remove the raffle entirely

Ask for an email address instead

A lead teacher offers to hand paper surveys to each family at pickup and collect them the next morning. What should the director say? *

Yes; it will raise participation

Yes, as long as the teacher doesn't read them

No; teachers can remind families, but paper surveys go in a sealed drop box staff don't handle

No; paper surveys shouldn't be offered

A center offers a $15 tuition credit for every completed survey. Which pair of concerns applies? *

Cost grows with every response, and the credit is worth less to families whose scholarship covers most of their tuition

It is illegal and violates EXCELS

Families will respond more than once, and results will be delayed

There are no concerns with tuition credits

Why keep a set of core questions identical from survey to survey? *

To make the survey shorter

So results can be compared over time

Because survey tools require it

So families recognize the survey