Responding to and Investigating Employee Complaints – Maryland Shared Services Alliance

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Return to course: Overview of Federal and State Employment Law

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Overview of Federal and State Employment Law

History of U.S. Employment Laws
Employment-At-Will
Exceptions to Employment-At-Will
Knowledge Check #1

Major Federal Employment Laws
The Civil Rights Act of 1964 (Title VII)
The Age Discrimination in Employment Act (ADEA)
The Americans with Disabilities Act (ADA)
Fair Labor Standards Act (FLSA)
Family & Medical Leave Act (FMLA)
Uniformed Services Employment & Reemployment Rights Act (USERRA)
Federal Employment Law Recap
Knowledge Check #2

Maryland Fair Employment Practices Act
Maryland CROWN Act
Maryland Sick, Safe & Paid Family Leave
Maryland FAMLI / Time to Care Act
Knowledge Check #3

Types of Workplace Harassment
Sexual Harassment
Verbal & Physical Harassment
Discrimination / Protected-Class Harassment
Bullying, Digital, & Retaliatory Harassment
Preventing Potential Issues
Responding to and Investigating Employee Complaints
Investigation Conclusion & Corrective Action
Knowledge Check #4

Determining Employer Legal Liability
Retaliation

Americans with Disabilities Act (ADA) Accomodations
Accommodations for Pregnancy & Childbirth
Accommodations for Religious Reasons
Knowledge Check #5

Staff Classification & Overtime Rules
Mandatory Paid Training Time for Employees
Volunteer Activities by Employees
Knowledge Check #6

Employee Onboarding Best Practices
Form I-9
General Employee Record Keeping Best Practices
Terminations & Final Pay
Knowledge Check #7

Employer Best Practices for Handling Employee Relations Situations
The Importance of Documentation
Best Practices for Effective Documentation
Penalties for Violation of Employment Laws
Knowledge Check #8

Program Summary

Responding to and Investigating Employee Complaints